Friday, July 08, 2005

CRM Discussion

Email tagging (embedded image)
Notes discussion
What does CRM used
employer history
public notes on companies
company communications
Cornell use mellenium
student use of the mellenium data
is
salesforce.com
discussion on the committment that the users must make
data entry must be easy
if the contact info and the notes are implemented that would be a huge win
histroy of notes
history of correspondence
history of contacts
registration conselling notes
viewing roles on notes
two entities
bio on persons
persons
roles
student constituents and non student constituants

organizations

associate students with corp thru an events (visit,meeting) and activities and notes may be attached

org can have 1000 students

Admissions
Attended an event
contact management in admissions
campaign manegement
tracking of emails
dumping of gmats into a a place
Companies for hosting and event

Career
Prospect Companies


Company levels
prospect
steward

Look at mellinium

Categorization of notes

Lessons Learned And Reflections

After speaking with John from Vanderbuilt, he brought up the idea of how they integrate their CDC and Admissions offices, which I thought was interesting. The reason is that they are trying to size up the student's potential employability in their major (ie Ibanking) before they are admitted so that the student's expectations are managed regarding what they can expect in regard to a job and new skills when they graduate. By having the offices co-located, they create synergies to better server the student; kind of interesting.

Afternoon Break Out Sessions

One question that I was thinking about in regard to the reporting issues is wheter we share an ERD diagram with our clients?

Day Two Career Where do we go from here discussioon

Greg showed the create pending visits and create pending meetings
discussed room assignment and scheduling conflicts
More recruiting discussion
processed a candidate list
Discussion on the "viewability" of a schedule for the recruiter, most want to be able to see the invites and alternates all the time
completely ran wingen

Day Two Morning General Discussion

Discussion of communication of issues
Discussion on how to format job abstract in HTML using the (Ektron, empower). Greg said that this will be something we will work on.
Integration of QAS (Address verification) Steve said that this is something we integrate with Chicago.
Demoing of a piece of AI software to do surveys and data modeling (Insight)
Question from John (Vanderbilt) on background check. (Kroll) How do we integrate that they have done back into
Security (discussion of the extensibility of passwords) we do allow this, the length is configurable but the algorithm is not. Also talk of lookup of passwords to make sure passwords will not be too easy.
Steve mentioned that the passwords are now encrypted
May need the switch for password email to be on recruiter and student
Discussion of what to do with SSN's
Discussion of reports
Q:Why did we not fix the reports instead of punting. A: Because of the diversity the reporting needs for each school.
Some people are using Crystal but most are using Access. USC is using Cognos
Discussion of contributions of reports to the consortium. That was well received.
Amanda - Workshops Waitlist discussion

Thursday, July 07, 2005

Day One Afternoon

Career Services Breakout 1:
DS people present-
Rosemary,Tom
Covering diffs between legacy and new system for Job opps, discussion of job descriptions, job enforcement and citizenship requirements, discussion of the view of expired job opp search (paul)
discussion of resume drop, cover letters being required was requested, recuiter downloaded date as an enhancement feedback on when to the add job offer link
discussion of adding a visit to the newly created job opp
discussion of wingen,candidate lists,
discussion of the rejection email template
Career Services Breakout 2:
Recruiter discussion
Overview of the menuing system
High level overview of the options of the menu
discussion of constraining contacts view
overview of the creation of a pending visit
much discussion on the viewing of a resume by a recruiter
discussion of style sheet with firefox and IE
more recruiter discussion of candidate list
Discussed wingen and autosched

Day One Morning

Steve opened with introductions with the usual info requested, name,what we did, what our goals for the conference were, where we were born and to tell something that is not true about our selfs. At least 4 people mentioned that they were sad that St Louis lost the World Series last year to the Sox. (We have a few Sox fans here in Boston) We learned that we have few skiers and water sports freaks. There was quite a lot of interest in the CRM module we are going to start to design real soon. Donna Swinford mentioned that they were using 7 programs and 9 applications at one point this year. Wow. Multi program support rocks!! Steve also mentioned that one big change in the app was that the admins can work remotely more easily due to the ability to download the app using Java web start.
Largest group was from University of Rochester.
General Session
Admissions
We then moved on to the admissions demo, some questions were.
Q:How do you change resources?
Career
We then moved on to the career demo
We discussed searches
Candidate lists were next
Discussion of the
question about bid due dates and resume due dates being hard coded. No there are not hard coded.
question about the delivery of niggly (amanda) items (will they have to wait 3 months for these?) Not necessarily.
Q:question about default value for date on tasks
student management next
talk of roles and rights and the what was available to career and registrar
viewing roles were discussed
Alumni
Moved onto Alumni Directory Services (or community directory services for the whole school)
talked about sound files
talked about profile info (privacy settings)
searching on employment records
personal infomation preference (steve didn't see everything he expected because the app properties)
email for life
alumni search (everything is searchable except for those things guarded by privacy settings)
much discussion about the guarding of email addresses
Job posting discussion
Importing Job Postings Talk about jobs going from career to alumni. This can be done today by allowing students to remain in the system but only giving them a viewing role that only allows them to see a job
Class notes
Q:Question about changes in phones numbers showing up in profile
Pictures with class notes
Q:Question about integration with yahoo (A: yes with external link)
mail groups
alumni yellow pages
admin side
the approval process was covered
Cut short due to time constraints
Registrar
Announcements (by viewing role) were covered
code table discussion - sort order and masking
student side
rules discussion
Q:question on bidding for classes (most schools do)
Q:can a mass registration done by an admin be prevented from being changed by the student(A:yes)
discussion of the phases process
more rules discussion